While the appearance of the hotel is good, some items really need work as they're way overpriced for the service. While everything was clean, the air conditioner in the room's plastic case was rattling apart and making a heck of a racket when the compressor was on. The black out blinds didn't close properly in the middle (did unhook one side end so that we could fix this situation). The water pressure in the shower is purposefully nearly non-existent. Paid $30 in extra charges for a pet friendly room that was supposed to come with amenities such as a dog bed, a bowl, poop bags, etc. Not one of these amenities were provided, and fortunately the hotel refunded $10 of that charge back $20 on top of their rate for a very well behaved pet still seems a little steep. Went to the hotel restaurant for breakfast, and the food was of decent quality and portion. Unfortunately the coffee was like sock water, the orange juice was bitter (cheap, poor quality), and they charge premium prices for these awful beverages.
My family and I really enjoyed this hotel.The check in process was really quick, great customer service.Rooms are very clean and comfortable. The beds are really comfortable.The pool is great!I really recommend BW Prestige Hotel
The hotel has been recently renovated and is looking great. Rooms are nice and clean, modern. Lobby and interior looks great. Great location in Radium, very central to the "downtown" strip. Service was very acceptable. Overall, a great experience.
Place is under construction, therefore not all is looking good or usable like swimming pool. Carpet they installed must be most ugly one hotel could find. Room 324 was OK, however there were some issues, very mouldy and therefore smelly shower curtain (was replaced). Issue with door to the room hitting at the bottom on floor tile and getting stuck. Cleanliness could be better. Design of the layout of the room with king side room is questionable as for example tv is in middle of the room not in front of the bed or sofa bed. Room faced roadway used by logging trucks, could be sometimes noisy. Bed was very comfortable. Hotel is near all restaurants, shops and gas station. Park is just across street. Hotel was very accommodating for my e-bikes and they did let me store them in their storage area. Note: Hotels in general should have bike/ski room for guests a specially in sport oriented tourist area.
The hotel is very easy to find and our room has a great view of the mountains and the city. The room was very comfortable and quiet, even on a busy weekend. The entire hotel is very nice and has friendly, helpful staff. I would definitely stay here again.
Best Western Plus Prestige Inn Radium Hot Springs is a Canadian Lodging based in Radium Hot Springs, British Columbia. Best Western Plus Prestige Inn Radium Hot Springs is located at 7493 Main St W, Radium Hot Springs, BC V0A 1M0, Canada.
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